Personalized Lid Decal:
Personalized design is crafted from commercial grade high-quality vinyl to ensure the durability of everyday use. We offer a design in variety the of colors (i.e., gold, silver, copper, and black).
Design Type: Initials
Text Color: black
Release know that these cups should be HAND WASH only.
SHIPPING & HANDLING:
UNITED STATES & worldwide
* Each item will ship at the END of the business day it is scheduled to ship.
* Please allow for a 1-2 (business day) processing time.
* Standard, First Class shipping takes 2-5 (business days) to reach you.
* If you are needing an item by a specific date, please inform me before purchase. A shipping upgrade may be necessary
***The seller is not responsible for lost or stolen packages. I recommend requesting a "signature confirmation" or purchasing insurance to ensure the safest possible delivery. There will be an additional fee.
RETURNS & EXCHANGES:
* All sales are final! If you have any questions, please feel to contact me via email.
Enjoy your shopping!
1-2 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
Sorry, but since our products are made to order, returns or exchanges are not permitted. We package all of our items with the utmost care, but if your product arrives damaged, please contact us within 48 hours of receiving your product and we will get a replacement out to you right away!
Currently, we offer a wide variety of mugs, some are dishwasher and microwave safe, others are not. With this being said, please be sure to look closely at the individual product description for each mug to find out if it’s dishwasher/microwave safe or not. If you purchase mugs that are not dishwasher safe, then we recommend washing them in warm, soapy water for the best cleaning results.
The processing time is 1-3 business days. This does not include shipping time. In most cases, we’re able to ship purchased items out within 2 business days, but this is not guaranteed. Please allow an additional 2-3 business days for USPS priority shipping and 2-5 days for USPS first class shipping.
If you need your product by a certain date, be sure to contact us prior to placing your order to ensure that we can accommodate your order by the specific time frame you have in mind.
For right-handed drinkers, choosing the right side of the handle ("Image Right") places the name/image on the opposite side of the mug as you’re taking a drink. If you’re a left-handed drinker, you would see the "Image Right" image as you’re drinking from the mug while holding the mug in your left hand. And finally, if you chose “Image Left” the image will face away from you while drinking. Be sure that when you’re placing an order for your mugs, please select either the right-handed or the left-handed option.
Yes! There’s currently a 10% discount rate on larger “bulk” orders. Please note that the processing time for these larger orders is between 5-8 business days (not including shipping time). Please allow an additional 2-3 business days for USPS priority shipping.
Domestic Shipping Options:
Priority Mail Express ® $$$ 1 Business Day
Priority Mail ® $$ 1-3 Business Days
First-Class Package Service® $ 1-3 Business Days (packages under 2lb)
International Shipping Options:
Priority Mail Express International® $$$ 3-5 Business Days
Priority Mail International® $$ 6-10 Business Days
First-Class Package International Service® $ Varies by
Important Note on Shipping:
The seller (Zidello) is not responsible for any lost or stolen packages. We highly recommend requesting a "signature confirmation" or purchasing insurance to ensure the safest possible delivery of your item(s). With this option, there will be an additional fee.
There’s an option for you to include a free gift message with your order. You can select to include it during the checkout process. We'll print the gift message out for you and include it with your order.
The gift message will include:
The buyer's customized message
Our shop name (Zidello)
The item purchased (e.g., mugs, pillows, etc.)
There is an option for you to include a free gift message with your order. You can select to include it at checkout. We'll print the gift message out and include it with your order.
The gift message will include:
1. The buyer's custom message
2. Our shop name (Zidello)
3. The item purchased (e.g., mugs, pillows, etc.)
The process to purchase any of our amazing items for sale only takes two quick steps…
Step #1: Add Your Selected Item(s) To Your Online Shopping Cart
When you find an item in our online store that you want to buy, simply click “Add To Cart” on the item listing page. This will then add it to your online shopping cart.
If the item you want to purchase has options to choose from - like size, color, or shape – you’ll have to select each customization option you’d prefer before you can add it to your cart.
For even more information on how to place your order, please click on the following link below…